Kinspan Innovation Culture

Innovation Culture

We run ongoing initiatives to foster a spirit of innovation across our entire business, and to harvest great ideas from the bright minds of our people, our customers and our industry.

Kingspan Innovation Week

Our first ever bi-annual Innovation Week took place in September 2018 and involved all of our sites in an exciting programme of internal and external events to discuss the future of construction and how we can innovate to deliver more performance and value. A flagship initiative was the Global Digital Challenge which was an internal competition for ideas on how to deliver better experiences to our customers through digital technology. Watch the video to see of the fantastic ideas that emerged!

Kingspan Global Net Promoter Score programme

Global Net Promoter Score programme

Everything that our customers experience with Kingspan matters to us - whether it’s the performance of our product solutions, the responsiveness of our service teams or the efficiency of our deliveries, we strive to provide a positive experience for everyone. In 2018 we introduced a structured customer feedback programme globally across all of our businesses designed to gain insights from our customers. This feedback provides us with the valuable insight we need to make informed decisions about change - large or small.  We act on this feedback to drive improvements and innovations across our business so we can deliver the best experiences to our customers.

Co-innovation with the Industry

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