From the outset, Kingspan Insulation has been committed to ensuring that all recommendations from the review are fully implemented, and in December 2018 the Government also committed to delivering the new framework. Kingspan has already taken steps in a number of areas to support this effort.
Chapter 7 of the final report noted the challenge of identifying materials once on site.
We already undertake a number of measures designed to support product traceability for our ranges. For several years, we have printed clear labels which are placed on packaging and provides the following key information:
- Date of manufacture
- Time of manufacture
- Initials of the line leader
A batch number is also printed on the facing of each board.
In addition, we have implemented a new sales process for Kingspan Kooltherm K15 Rainscreen Board. This ensures we are aware, and have a clear written log, of all sales of the product into buildings, whether it’s purchased directly from us or through a distributor.
The process centres around a Request Form which must be completed each time the product is ordered. The form requires project teams to provide key details including the project name, address, contact details for the client, main contractor and sub-contractor, along with all relevant information to ensure the ordered products and systems have been signed off as compliant by Building Control. It is important to ensure all this information is supplied as orders will not be released until the form is satisfactorily completed, which may lead to delays.
If a contractor makes a sales enquiry with us directly, we will immediately reserve the stock and then send the Request Form to be filled in. Once a fully completed form is submitted, the details will be logged within our records and the order will be released.
A process has also been established for distributors to allow for the continuation of stock orders. To take part, distributors must agree to log sales and submit the Request Forms to Kingspan Insulation on a monthly basis. Failure to provide these forms will result in the suspension of stock orders.
Distributors who have chosen not to participate in the scheme can still sell Kingspan Kooltherm K15 Rainscreen Board, however, this will be restricted to a project specific basis. As with orders taken directly by Kingspan Insulation, we will reserve any stock requests. The distributor will then be sent the Request Form to send on to the customer for completion. Once a satisfactorily completed form is returned the order will be logged and the products sent out.