Industry Membership and Accreditations

 Hot Water Association (HWA)

The ‘HWA’ is the leading body in domestic hot water storage, its key objectives are to drive and promote the sustained growth and improvement of standards within the hot water industry. The ‘HWA’ Charter offers consumers the reassurance that the manufacturer will adhere to the following: To supply fit for purpose products clearly and honestly described. To supply products that meet, or exceed appropriate standards and building and water regulations. To provide pre and post sales technical support. To provide clear and concise warranty details to customers. The HWA members are independently audited to ensure independent governance supports the Charter principle of being clear and honest; not only do members have to comply with the Charter standards, they also have to show an external accreditor how they do it. For more information on the HWA, visit or call To contact the Hot Water 01926 513742

The Chartered Institution of Building Services Engineers is the standard setter and authority on building services engineering in the UK and overseas.
The Chartered Institute of Plumbing and Heating Engineering is a professional and technical body striving to raise standards of plumbing and heating in the public interest.
The Heating and Hotwater Industry Council is a member organisation committed to effectively driving, supporting and promoting the sustained growth of the UK domestic heating and hot water industry.
The Benchmark member scheme is a nationally recognised scheme placesing responsibilities on both manufacturers and installers to ensure best practice in installation, commissioning and servicing of domestic hot water cylinders