Kingspan Limited – Privacy and Cookie Policy for www.kingspan.com

Kingspan Limited ("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Kingspan Limited of Greenfield Business Park No. 2, Greenfield, Holywell, Flintshire, North Wales. CH8 7GJ

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site where registration is required or requesting further services. We may also ask you for information if you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. 

Ip addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below, with a note as to whether we use them; and then some details of the actual cookies on the site, their purpose, and what to do if you do not consent to any specific cookies being used. Please note however that since we only use cookies where they will be of benefit, any failure to consent may limit your use of this site.

Category 1: Strictly necessary cookies:

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

We do use this category of cookie on our site

Category 2: Performance Cookies:

These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your devise.

We do use this category of cookie on our site

Category 3: Functionality Cookies:

These cookies remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your devise.

We do use this category of cookie on our site

These are the cookies used on our site

Cookie name Category Purpose More information
Session ID cookie
 
1 Standard ASP.NET cookie containing the user’s session ID.
 
Expires as soon as user navigates away
 
Culture cookie
 
2 Utilised to store the users CMS culture
 
Type: Culture Code, Expires: 1 year
 
Visitor Status Cookie
 
2 Sets the visitor status (unknown/first visit/more visits)
 
Type: Integer, Expires: 1 year
 
Current Visit Status Cookie
 
2 Sets the current visit status (throughout current day)
 
Type: Integer, Expires: 23 hours
 
URL Referrer Cookie
 
2 User URL referrer. Remembers the page the user last visited.
 
Type: Url String, Expires: 1 day
 
Form State Cookie
 
2 Utilised for a check if the form state needs to be restored. Decides if the submitted fields in the form should be repopulated.
 
fields in the form should be repopulated. Type: Integer - ID, Expires: 10 minutes
 
Google Analytics
 
2 Utilised by Google Analytics to track visitor’s data on the website.
 
http://code.google.com/apis/
analytics/docs/concepts/ga
ConceptsCookies.html

 
Case Study Region
 
2 Used to store the last selected region in the case study filters.
 
Type: string,  Expires as soon as user navigates away
 
Case Study Product Range
 
2 Used to store and reselect the last selected product range in the case study filters.
 
Type: string,  Expires as soon as user navigates away
 
Case Study Sector
 
2 Used to store and reselect the last selected sector in the case study filters.
 
Type: string,  Expires as soon as user navigates away
 
Case Study
 
2 Used to store and reselect the last selected case study in the case study filters.
 
Type: string,  Expires as soon as user navigates away
 
Search Filter Path
 
2 Used to store and reselect the last selected search filter value from the dropdown lists in the site search.
 
Type: string,  Expires as soon as user navigates away
 
Search Results Count
 
2 Used to store and reselect the last selected number of search results to be displayed in the site search.
 
Type: integer,  Expires as soon as user navigates away
 
Preferred Culture cookie
 
3 Storing details of the users preferred CMS culture

 
Type: Culture Code, Expires: 1 year
 
CurrentTheme
 
3 Sets the current chosen theme
 
Type: Integer - ID, Expires: 23 hours
 
VisitorStatus
 
3 Sets the visitor status (unknown/first visit/more visits).
 
Type: Integer - ID, 1 year
 
Product Search Node IDs
 
3 Used to store the products returned from the last site search which are then displayed in a search results list on each product page.
 
Type: List of integers,  Expires as soon as user navigates away
 
Project GUID
 
3 Used to store the unique ID of the current My Project session for retrieving folders/files
 
Type: GUID - ID, Expires: 1 year
 
Recently Viewed Nodes
 
3 Used to store the IDs of the most recently viewed pages for displaying in the footer
 
Type: List of integer IDs, Expires: 1 year
 
User Category
 
3 Used to store the selected role from the homepage for filtering site content
 
Type: Integer, Expires: 1 year
 
Geo Location Attempted
 
3 Used to determine whether bing geo location has attempted to work out the location of the current user and display the correct language accordingly. Happens once per session.
 
Expires as soon as the user navigates away
 

Mobile

Cookie name Category Purpose More information
 Min Value
 
2  Used to store minimum value entered in u-value app by user for searching.
 
 Type: Decimal, Expires as soon as user navigates away
 
Max Value
 
2 Used to store maximum value entered in u-value app by user for searching.
 
Type: Decimal, Expires as soon as user navigates away
 

You may be able block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.

Except for essential cookies, all cookies will expire after  twelve months.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Kingspan Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Kingspan Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Kingspan Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at Greenfield Business Park No. 2, Greenfield, Holywell, Flintshire, North Wales. CH8 7GJ

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Legal & Compliance, Kingspan Group Plc, Dublin Road, Kingscourt, Co. Cavan, Ireland

© Copyright Kingspan 2014